Direct US Customer Care β€’ Wilmington, DE

Contact Hofe Mall Customer Support

Have a question about technical specifications, order tracking, warranty coverage, or a 30-day return label? Our Wilmington, DE support specialists respond within 4 business hours.

πŸ“ Corporate & Warehouse Address

Hofe Mall Home & Kitchen LLC
1209 Orange St, Suite 500
Wilmington, DE 19801
United States

πŸ“ž Toll-Free Support Line

Telephone: (888) 742-6920
Hours: Monday – Friday: 8:30 AM – 6:00 PM EST, Saturday: 9:00 AM – 2:00 PM EST

βœ‰οΈ Direct Support & RMA Desk

Email: [email protected]
Response Time: Under 4 Hours (Mon–Sat)

Department Directory

Order Status & Carrier Tracking [email protected] β€’ Include your Order ID for instant tracking lookup
30-Day Returns & Free Prepaid Labels [email protected] β€’ $0.00 Restocking Fee & 24-Hour RMA Turnaround
Product Specs & Warranty Verification (888) 742-6920 β€’ Monday – Friday: 8:30 AM – 6:00 PM EST, Saturday: 9:00 AM – 2:00 PM EST

Submit a Direct Customer Support Ticket