1. Data Controller & Information We Collect

Hofe Mall Home & Kitchen LLC (“Hofe Mall”, “we”, “us”, or “our”), located at 1209 Orange St, Suite 500, Wilmington, DE 19801, United States, is the data controller responsible for personal information collected through https://hofemall.com.

• Order & Fulfillment Identifiers: Full name, billing address, shipping address, email address, and telephone number required to process your order, generate carrier shipping labels, and send tracking notifications.
• Encrypted Payment Tokens: Payment transactions are handled directly by PayPal’s PCI-DSS Level 1 infrastructure. We never store raw credit/debit card numbers or CVV security codes.
• Device & Diagnostic Logs: IP address, browser user-agent, and essential WooCommerce session cookies needed to maintain your shopping cart contents.

2. How We Use Your Data & Strict No-Sale Commitment

We use your personal information exclusively to fulfill product orders, transmit shipment tracking updates, process returns/refunds, and provide customer support. We never sell, rent, or trade customer personal data or phone numbers to third-party data brokers or telemarketers.

Data is shared solely with essential operational partners required to complete your order: shipping carriers (USPS, UPS, FedEx) and payment processors (PayPal).

3. Cookies & Google Consent Mode v2 Disclosure

Our website implements Google Consent Mode v2 to respect your privacy preferences across four consent signals:

• ad_storage — Controls whether advertising cookies may be read or written.
• analytics_storage — Controls whether analytics cookies measuring site performance are enabled.
• ad_user_data — Governs whether user data may be sent to Google for advertising measurement.
• ad_personalization — Governs whether personalized remarketing signals are permitted.

By default, non-essential analytical and advertising storage signals respect your selection in our interactive Cookie Consent Banner. Essential cookies required for WooCommerce cart functionality remain active to allow checkout.

4. Your CCPA/CPRA (California) & GDPR Privacy Rights

Regardless of your state of residence, we extend California Consumer Privacy Act (CCPA/CPRA) and GDPR data rights to all customers:

• Right to Know & Access: Request a copy of the personal data we hold about your account or orders.
• Right to Correction & Deletion: Request immediate correction or erasure of your personal information (subject to statutory tax/accounting retention laws).
• Right to Opt-Out: Opt out of non-essential analytics/advertising cookies at any time via our consent banner or by emailing [email protected].

Official Corporate & Customer Support Directory (NAP)